We appreciate you putting your trust in us concerning your personal data.
Personal data is any information relating to a living person.
Your Logo Here Limited Office One Rookery House The Guineas Shopping Centre NEWMARKET CB8 8EQ
Data Protection Officer You can reach the data protection officer of Your Logo Here Limited at:
Data Protection Officer Your Logo Here Limited Office One Rookery House The Guineas Shopping Centre NEWMARKET CB8 8EQ
What information do we collect about you?
(2) Information may be collected by automated means.
(3) We may request information about you from credit reference agencies and fraud prevention agencies to assist us in the provision of our goods and services to you. Some of our Your Logo Here services are operated by third party resellers. These resellers collect your personal data when you contact them with a purchase or prospective purchase, and pass this information on to us. We do sometimes purchase information about prospective customers from third party organisations for marketing purposes. We will always take steps to ensure that your personal data is only used for these purposes if you have consented to receive marketing materials from us. You can opt out from receiving our marketing communications at any time by following the instructions in any of the messages you receive.
We will never knowingly collect personal data from individuals under the age of sixteen (16) without first obtaining verifiable parental consent. If you are under the age of 16 you should not provide information to us. If we become aware that a person under 16 has provided personal data to us without verifiable parental consent, we will remove such personal data from our files.
We are required by law to provide you with information about the purposes for which we use your information and the legal justification for us to use that information. For example, there may be a legal justification for us to use your personal data where: We need to use your information to perform a contract with you or to fulfil a request originated by you. You have given your consent to us using your information. Using your information is in our legitimate business interests (provided these interests are balanced against your rights).
We may use personal data such as your name, email address, postal address, telephone number, date of birth and purchase history to improve your experience in with Your Logo Here Limited and on our Websites. We may use this information to track your activities on our Websites; to recognise your computer or device so that you are able to save your preferences and stay logged in to the Website without having to re-enter your online account credentials; to preserve the contents of your shopping cart and remind you if you have left items in it, or to remind you if you left the Website without adding items to your cart; and to otherwise enhance, monitor and analyse your usage of the Websites.
Our legitimate business interests in providing the best shopping and browsing experiences to our customers and visitors, to enable the use of our Websites and functionality and to protect their operation, to identify and resolve possible technical issues, and to continuously improve and protect our company, property and customers against fraud (referred to as “our legitimate interest”) Identify you when you contact us. We may use your name, email address, postal address, telephone number or payment information to identify you when you contact us, for the purposes of processing and fulfilling your requests for products and services and keeping you informed about your requests.
Performance of our contractual obligations, our legitimate interest, or your consent. Detect and prevent fraudulent transactions.
We may need to process your personal data in order to keep your payments safe and secure and protect against fraudulent transactions. It is in our legitimate interests to process personal data to keep our customers’ payments secure. Comply with legal obligations to which we are subject We may need to process your personal data to comply with legal obligations binding or accepted by us.
For example, we may need to retain your transaction records for a period of time to comply with tax or accounting requirements. Compliance with our legal obligations Product development, to understand what products and services you might prefer, and tailor your experience according to your preferences.
We use personal data (such as your name, email address, postal address (including postcode), telephone number, date of birth, order history and site usage information) to better understand you and your preferences so that we can provide you with tailored offers and personalise your experience on our Websites.
Send you service-related communications regarding any products you may have with us. Carry out surveys, research, analysis and customer profiling using your personal data to carry out market research and build profiles of our customers. This is to help improve our products and services, advertising and marketing, Website content, customer service, business planning, online and offline operations and your overall customer experience.
We may use the contact information you provide to us (such as your name, address, telephone numbers and email address) to invite you to Your Logo Here events you may be interested in, provided this is in line with your marketing choices. Process and track your orders We need to use your personal data to process your orders and keep you informed of their progress. We may need to process personal data in order to defend our legal rights, for example to enforce our terms and conditions or to collect unpaid debts that we are owed. We may also need to process personal data to protect the security and integrity of our Websites, our customers and our business in general. Send you newsletters and marketing information about our products and services. How do we protect your personal data? We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.
Your data protection rights
Who do we share your information with?
We may disclose personal data we process for the following purposes and in the following ways, to the extent permitted by law and depending on such purpose(s) or way(s): Our service providers, for all the same purposes described in the How We Use Information section above. Name, email address, postal address (including postcode), telephone number, site usage information On a case by case basis, in the event that Your Logo Here Limited or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganisation, where your information may be one of the transferred assets. Name, email address, postal address (including postcode), telephone number, order history, payment information, preferences, site usage information Online Content Contributions If you choose to contribute to a social, community or other publicly available area or feature of our Website, the information you submit may be made available to the general public depending on your settings (which is why we recommend that you do not submit or post any personal data to such forums, such as your full name, home address, phone number and/or other information that would enable others to contact or locate you). Data Processing in Non-EU Countries Most third parties with whom we share data are located within the European Economic Area (“EEA”), but some may process your personal data outside of the EEA. If data is transferred to organisations which are based in or whose data processing takes place in a jurisdiction which is not a member of the European Union or a member state of the EEA, before transferring the data we will ensure that (unless a legally applicable exemption applies) that the recipient has an appropriate level of data protection in place (e.g. through a determination of adequacy by the European Commission, through appropriate guarantees such as the recipient being self-certified for the EU-US Privacy Shield, or an agreement in the form of the EU standard contractual clauses with the recipient). We can provide you with an overview of the recipients in non-EU jurisdictions and a copy of the measures which have been put in place to ensure an adequate level of data protection applies.
If you would like to request this, please contact us as set out in “How to Contact Us”.
Version 2018/1. This Privacy Notice was last updated: May 2018